Our pneumatic tube systems come with a range of enhancements and innovations, which offer great flexibility to businesses within a range of industries.

These add-ons include extra security, monitoring or even indicators, all of which allow you to create a more bespoke offering with both our AC3000 and AC4000 pneumatic tube systems. In most cases the software package is supplied ready to plug and play these enhancements. We’ll also upgrade existing systems as part of our service to give you access to the latest available innovations. Get in touch today to find out how we can help.

Both AC3000 and AC4000 come with a wide range of optional add-ons. In most cases the software package is supplied ready to plug and play enhancements. If not, we will upgrade as part of our service to support the latest available innovations.


Here’s just a few on the most popular enhancements:


the CRU is an additional add on which effectively distributes empty carriers from popular destinations such as laboratories. The space requirement in the lab is minimised to just a loading tube which accepts carriers on demand, the empty carriers are then transported to a central location, stacked up and distributed using RFID and scanner antennae. Very effective for stopping the build-up of empty carriers in a busy lab.


Using the same stacking principle as a CRU, multibox allows a long-distance transportation zone to load and transport carriers at 20 second intervals. In the case when a major destination building is distanced from the user group building the connection can be made with underground tubes. The logic of multibox is simple, if a single carrier takes 2 minutes to travel a long distance then one tube route has a traffic flow of 30 carriers per hour. If multibox is used then 3 carriers per minute will be transported simultaneously and a constant stream will be in the tube at intervals, the receiving station will separate and dispense at 20 second intervals. That’s 180 carriers per hour over any distance.

External Error Relay

A plug and play USB device which can be connected to the site BMS and relay fault alarms to a central control office.

Arrival Indicators

Audible and visual (or combined) remote alarms can be attached to a receiving station to indicate a carrier has arrived. Up to 16 remote alarms can be added to one station and each user allocated a unique dial up address to activate only the pertinent alarm. Alternatively this can be pre-set to groups or individuals.

Internet Monitoring

Remote software allows the control computer to be securely accessed via the internet. This also enables the system to email faults to any number of contacts. Remote log in is especially useful for system management and allows the user access to the real-time software and diagnostics via remote computer, tablet or any other internet enabled device.

Swipe Card Security

With either staff swipe cards, or those supplied by aerocom, security levels can be personalised and access details logged by first party or third party software. If for example controlled drugs or precious contents are placed in a carrier the sender can choose secure delivery, the carrier will arrive at the receiving station but will not be ejected until an authorised recipient releases it using a swipe card. Another integration is to use lockable cabinets below stations with magnetic locks activated by the staff local security system swipe cards, this is especially effective in hospitals environments.

Fire Alarm Shutdown

Our control systems come as standard with terminals to connect relays to the local fire alarm system. Upon an active alarm the system software can be pre-programmed to take multiple actions to eliminate the risk of fire or smoke spreading through the tube network.

For information

Call 0115 946 3515