Receiving an order for an aerocom or Safe-linK pneumatic tube system is the beginning of a long partnership with our customer. Like all mechanical systems, service and support is essential to maintain a quality performance from your system for years to come.

Our support is provided to customers to meet with their needs.

Telephone support can overcome most difficulties, however, if a service call is required, our service department will make the necessary arrangements with the customer.

The aerocom AC3000 system is fully computerized, and can be accessed with a password by remote modem link. All functions of the system can be interrogated and adjusted to ensure continuous service with the minimum of downtime.

Modem support is available between 8:00am and 9.00pm seven days a week.